Point B Web offers a variety of maintenance and suport plans to fit your needs. While our philosophy is to enable our clients to easily maintain their own content through the use of any of our applications and customizations, it is sometimes more expedient or cost-effective to have us make changes for you.

While the costs will vary depending on your application and the extent of customization, our typical Annual Support and Maintenance Agreement consists of the following:

• An allotment of hours per month for content updates, text changes, minor feature enhancements, technical and operational support
• Overages billed at a 35% discounted rate! for normal application mods and support
• Patches and Security Updates to your Application 
• Priority response
• Site Backups and File Level Restore Services 

Ad hoc maintenance and support is also available at our normal hourly rates and subject to scheduling and availability.